Find your answers in the FAQ's - De Bonte Koe
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Frequently asked questions

Here you can find frequently asked questions.  Please contact us if your question is not included. 

  • How do I reserve a workshop?

    Go to our workshop calendar, click on a workshop, click on reserve. After payment you will receive a proof of purchase and information about the workshop.

  • Is your chocolate gluten free?

    Our chocolate is gluten free. Except for our sugar-free chocolate.

  • Is your chocolate lactose free?

    Pure chocolate contains little to no milk, but we use the same machines and molds for processing both pure and milk chocolate, so traces of milk can be present in all products.

  • Is your chocolate “fairtrade”?

    We are a member of the Cocoa Horizons Foundation. The Cocoa Horizons Foundation is very transparent about cocoa production. That way we know for sure that the right people involved in cocoa production will receive support in the form of money and education. For more information click here.

  • What is the expiration date of your chocolate?

    Our solid chocolate has a shelf life of at least 3 months. Fresh fillings are used in bonbons and bouchées that can be kept for up to four weeks.

  • How can our made chocolate best be preserved?

    It is best to keep chocolate outside of the refrigerator to prevent the chocolate getting condensed. One of the characteristics of chocolate is that it quickly absorbs odors and flavors, so it is best to store your chocolate at room temperature, avoid direct sunlight and not in the direct vicinity of, for example, soap products.

  • Do you also have sugar-free chocolate?

    Sugar-free chocolate is available in flavors of milk and pure as bars.

  • What is the cacao percentage in your chocolate?

    Our dark chocolate contains 54.4% cocoa mass, the milk chocolate 30.7% and the white chocolate 26.1%. In addition, we also sell Grand Cru (extra pure) chocolate with 80% cocoa.

  • How can I control the value of my gift voucher?

    To see how much your gift voucher is worth, enter the code in the gift voucher checker.